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Frequently Asked Questions

Have a questions? See below for some of the most commonly asked questions. If you still have questions please feel free to contact us.

Portable Toilet Rentals

How many toilets do I need?

  • Generally, you will need one regular portable washroom for every 50 guests
  • If alcohol will be served, increase your order by one toilet per 100 guests
  • If there will be more women in attendance than men, increase your order by one toilet per 100 guests
  • If you need accessible toilet access, increase your order by one wheel accessible toilet per 200 guests

How many hand wash stations do I require?

  • Generally, you will need one wash station for every 100 guests

Do I need my own toilet paper, paper towel and soap?

No, we supply your rental with all paper and soap products you will need.

Do I need a water line for the hand wash stations?

No, we deliver the sinks with water.

Does the toilet need to sit on level ground?

Yes - the toilets and sinks need to sit on level ground. If the location for the event has uneven ground, contact us directly and we can help find the best solution.

Septic Services

How do I make sure my septic system remains healthy for a long time?

The best thing you can do to make your home’s septic system last is regular maintenance and pumping of your septic tank. After that, you should make sure that nothing goes down your drains that clog the system or lower its efficiency.  Paints, oils, fats, garbage and harmful chemicals should all be avoided because they kill the “good bacteria” that breaks down the solid waste in your septic system.

Septic Tank or Holding Tank—Is there a difference?

A holding tank merely holds sewage; it does not leach away water/liquid into the ground as a septic system does. Then the sewage must be pumped out by Biffs Septic and sent to a municipal treatment system. As you can imagine, because holding tanks do not process sewage, they need to be serviced much more frequently than septic tanks.

How do you prepare your tank for winter?

If freezing is an issue with the tank during the winter months, make sure you cover it with mulch and/or straw bales to protect it during the colder months. If you plan on opening the cabin during the Holiday season, this is particularly important to ensure it won't be frozen and ready for use.

What is involved in septic system maintenance?

1 - Sludge at the bottom of your tank must be pumped out on a regular basis. If you do not remove the build-up of sludge, it will overflow into your other compartment and eventually into the pump system. This will cause a major clog in the system.

2 - If bacteria-killing products (including bleach, disinfectants, drain openers, detergents, etc.) are used, the bacteria must be replenished in order to avoid the disastrous build-up and overflow of solids.